Legal
Refund Policy
We want every RQ6 experience to be straightforward. If something goes wrong, this policy explains exactly what you are entitled to and how to get it resolved quickly.
Full Refund: Service Not Yet Started
You are entitled to a full refund if your order has not been assigned to a booster and work has not yet started.
To qualify for a full refund, submit your request within 48 hours of placing the order. Requests made after 48 hours may still be eligible if the service has not started, but are reviewed on a case-by-case basis.
Contact us through your dashboard conversation page or at info@rq6boosting.com to request a refund. Include your order ID and reason for cancellation.
Partial Refund: Service Partially Completed
If a booster has started but not fully completed your order, you may be entitled to a partial refund proportional to the remaining work.
For example, if you ordered a rank boost from Gold to Diamond and the booster reached Platinum before a dispute, you would be refunded for the remaining Platinum to Diamond portion.
Partial refund calculations are handled by our team and communicated to you clearly before processing.
No Refund: Service Fully Completed
Once a service has been fully completed and delivered as described in the order, refunds are not available.
If you believe the delivered result does not match what was agreed, contact us immediately through your dashboard. We will review the case and correct any genuine errors at no additional cost.
How to Request a Refund
Step 1: Open your order from the dashboard and use the conversation page to message the RQ6 team with your refund request.
Step 2: Alternatively, email info@rq6boosting.com with your order ID and the reason for the request.
Step 3: Our team will review and respond within 1–2 business days. Approved refunds are processed within 3–5 business days and returned to your original payment method.
Chargebacks
Filing a chargeback or payment dispute without first contacting RQ6 support is a violation of our Terms of Service and will result in immediate account suspension.
We always prefer to resolve issues directly and fairly. Please reach out before taking action with your payment provider. We will make it right.
Contact
For all refund-related questions, use the dashboard conversation page or email info@rq6boosting.com. Our team typically responds within a few hours during active hours.