Legal
Refund Policy
This page explains when refunds apply, when they do not, and how to ask for one.
If the Order Has Not Started
You can request a full refund if the order has not been assigned to a booster and no work has started.
The current policy allows full-refund requests within 48 hours of purchase. Requests after 48 hours can still be reviewed if the order has not started.
Send the request through your dashboard chat or by email to info@rq6boosting.com. Include the order ID and the reason for the cancellation.
If the Order Is Partly Completed
If work started but the order is not finished, support can review a partial refund for the unfinished portion.
The amount is based on what remains. For example, if a Gold-to-Diamond order stopped after reaching Platinum, the remaining Platinum-to-Diamond portion is what gets reviewed.
Support will explain the calculation before any partial refund is processed.
If the Order Is Already Complete
Completed services are not refunded once the agreed result was delivered.
If you think the delivered result does not match what was agreed, contact support right away so the order can be reviewed.
How to Request a Refund
Message the team from the dashboard chat on the order, or email info@rq6boosting.com with the order ID and the reason for the request.
Support reviews refund requests within 1 to 2 business days.
If a refund is approved, payment is usually returned to the original payment method within 3 to 5 business days.
Payment Disputes
Please contact RQ6 before opening a chargeback or payment dispute.
Opening a chargeback without contacting support first can lead to account suspension under the Terms of Service.
Questions
Use the dashboard chat or email info@rq6boosting.com for refund questions.
Support usually replies during active hours, but refund reviews can still take up to 1 to 2 business days.